User Know-Your-Customer (KYC)

User KYC Requirement

User KYC is a mandatory requirement during the registration of a user for the service. The user may be required to submit various personal information and documents during registration and at various stages of the transaction process. The information and documentation requirement shall be provided to SMP in a separate document.

User KYC Status

The KYC status of a user has been defined in various statuses depending upon the status of pendency or completion of the user KYC. The various KYC status in the platform shall be as follows:

KYC Status	Description
UNVERIFIED	The user is successfully registered but is yet to complete the KYC Process.
DOCUMENT	The user needs to upload the document for KYC verification or he/she is waiting for document approval.
RETRY	The user needs to review the KYC details and correct any false information.
REVIEW PENDING	The information provided by the user has been placed under manual review for verification.
DOCUMENT REQUESTED	The user is required to provide additional document as per the manual verification to complete verification.
RETRY REQUESTED	The user is required to re-verify information and update information for verification.
SUSPENDED	The user is suspended and shall no longer able to use the platform.
VERIFIED	The user is verified and can create transaction in the platform.